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Website
Contents
Schedules
Events
Papers
Shows
For TRIAL
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15YearsPlatform Experience
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20000+Meetings
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1000000+Attendees
Academic Conference Website
We are more familiar with the requirements and respond more quickly
Academic conferences
Starting from preparation, not just the website
Academic conference cloud
The AI customer service assistant, built on mainstream AI models (DeepSeek, Doubao), answers schedule, payment and paper questions 24/7 across website, WeChat and Feishu channels.
During academic conferences, attendees, exhibitors and visitors frequently ask repeated questions about conference schedules, venue navigation, accommodation and catering, registration and payment, paper submission, badge collection, and other common topics. Repetitive inquiries and manual responses not only consume a great deal of human resources and energy of the organizing committee, but also tend to cause delayed replies and inconsistent information, negatively affecting the conference experience.
CloudConf AI Intelligent Customer Service is built on mainstream AI models such as DeepSeek and Doubao, enabling 7/24 real-time responses. It accurately identifies repeated and similar queries through an AI knowledge base, delivers standardized and consistent answers within seconds, and automatically routes a large volume of basic inquiries. It also supports multi-turn conversations and multilingual interaction to flexibly handle personalized questions, greatly reducing the pressure on human customer service, improving conference service efficiency, and allowing the organizing team to focus on core conference support. This creates an efficient, convenient and professional intelligent service experience for academic conferences.
CloudConf AI Intelligent Customer Service supports multi-terminal synchronization and is available on websites, Feishu, official WeChat accounts, WeChat and other platforms, covering customers across all channels.
What It Solves
AI automatically handles high-frequency queries (schedules, venue navigation, payment, papers, badges), freeing staff for personalized and urgent issues.
Knowledge Base Setup
Provide conference materials → structured indexing → answer testing → updates during the event. The knowledge base belongs to the organizers and is exportable afterwards.
Channels
Website, WeChat official account, WeChat and Feishu (Lark), covering before, during and after the conference.
Scale
Configurable from 100-person symposia to several-thousand-attendee annual meetings. Call 021-31006821 for a tailored plan.
Sample Q&A (Demo)
Q: "When is on-site registration?"—the assistant answers with schedule details and transport tips; Q: "What is the refund policy?"—it answers per registration terms and escalates complex cases to humans. Sample dialogues; actual answers follow the organizer's knowledge base.
Launch Assurance
Knowledge-base calibration before the event (sampled Q&A checks); higher monitoring during opening and check-in peaks; human-handoff rules set by organizers, with unrecognized questions logged and summarized daily.
Data & Privacy
Conversation records belong to the organizers and are exportable for review; attendee information follows the conference privacy policy and is never shared across conferences.
Works with the Platform
For conferences on Yunhuitong, schedule and registration data feed the AI knowledge base directly; standalone deployment is also available for conferences built elsewhere.
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